/// THE FINE PRINT
Everything below applies to digital products bought from RAW PULSE. Plain English, no traps — if something here isn't clear, write to support@rawpulseaudio.com and we'll explain it.
What you're allowed to do with the sounds, and the one thing you aren't.
Use the sounds in commercial releases on any platform. Use them in beats you sell, exclusively or not. Use them in sync placements, film, games, advertising. Modify, layer, resample and mangle them however you like. Use them on every machine you personally work on.
No royalties. No credit required. No revenue share, ever.
Resell, redistribute, share or give away the preset and sample files themselves — modified or not — as your own library, as part of another pack, or on any file-sharing service.
The short version: sell the music you make with them, not the sounds.
The licence is personal, non-exclusive, worldwide and perpetual. It covers you as an individual across all your own devices — studio desktop, laptop on the road.
It does not cover other people. A studio with several workstations used by different producers needs one licence per person. Get in touch for multi-seat pricing.
RAW PULSE retains ownership of the sound files and presets. You are granted a licence to use them, not the copyright in them.
The files may not be used as training data for machine-learning or generative audio models, or submitted to any dataset for that purpose, without written permission.
These are digital files delivered the second you pay. That changes how refunds work, and the law says so explicitly.
Not automatically. Once a download has started, the product has been delivered in full and cannot be returned in any meaningful sense. That's why every product page carries full-length audio previews and, where available, a walkthrough video: you can hear exactly what you're buying before you pay.
Consumers in the European Union normally have 14 days to withdraw from a distance purchase. For digital content delivered immediately, that right ends once delivery begins — provided the buyer gave express prior consent and acknowledged the loss of the right.
By completing your order and downloading the files, you expressly request immediate delivery and acknowledge that you lose your right of withdrawal once the download starts. Shopify records this consent at checkout. This reflects Art. 16(m) of Directive 2011/83/EU, implemented in Italy as Art. 59 of the Codice del Consumo.
Without argument, in these cases:
— The files are corrupted, incomplete, or won't install, and we can't fix it.
— You were charged more than once for the same order.
— The product is materially different from what the page described.
— Your download link never arrived and we can't deliver it another way.
Contact us within 14 days of purchase at support@rawpulseaudio.com with your order number and a description of the problem. We answer within a few working days and will always try to fix it before refunding.
Change of mind after downloading. Buying the wrong product when the page described it correctly. Not owning the software required to open it — the requirements are listed on every product page, so check them first. Deciding the sounds aren't your taste, when previews were available.
Always to the original payment method, in the original currency, via Shopify. Banks usually take 5–10 working days to show it. Once a refund is issued, the licence terminates and you must delete the files.
What we collect, why, who else sees it, and how to make us delete it.
If you buy: name, email, billing address and order details. Payment card data goes straight to the payment processor — we never see or store it.
If you subscribe: your email address, and whether you open the emails we send.
If you just visit: standard analytics — pages viewed, rough location by IP, device and browser.
To deliver what you paid for and provide support — that's contractual necessity. To send you the newsletter, on the basis of your consent, which you can withdraw at any time. To keep accounting records, which we're legally required to do. To understand what's working on the site, on the basis of legitimate interest.
We never sell your data. To anyone.
Four services, each doing one job:
Runs the store and checkout, and processes payments. Handles your order and billing data. Their privacy policy.
Sends the newsletter and runs the on-site pop-up. Holds your email and engagement data, and sets cookies on this site. Their privacy policy.
Hosts the walkthrough video. Nothing is sent to YouTube until you click play — the thumbnail is served from this site, and the embed uses the no-cookie domain.
We run the Meta Pixel to measure how our ads perform. It sets cookies and reports to Meta which pages you opened on this site and when you started a checkout, so we can see which ads lead to sales and show relevant ads to people like you.
It records page views and checkout starts — never your name, email or payment details. You can opt out from your Meta ad preferences, or block it with any tracker blocker; the site works exactly the same either way. Meta’s privacy policy.
Under the GDPR you can ask for a copy of your data, correct it, have it deleted, receive it in a portable format, object to processing, or restrict it. Newsletter emails carry a one-click unsubscribe.
Email support@rawpulseaudio.com and we'll respond within 30 days, free of charge. If you're unhappy with the outcome you can complain to your national data protection authority — in Italy, the Garante per la protezione dei dati personali.
Order records are kept for as long as tax law requires. Newsletter data is kept until you unsubscribe, then deleted.
Shopify, Klaviyo and Meta are US-based and may process data outside the EU, under the safeguards their own agreements provide — Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework.
These terms are governed by Italian law. If you're a consumer, you keep the protections of your own country's law.
